Cloud Support Engineer L2

We’re looking for an Azure Cloud Support Engineer to help operate, support and continuously improve Microsoft Azure and hybrid cloud environments within an international technical organization.

This role is ideal for a strong Level 2 or early Level 3 engineer who wants to deepen expertise in Azure cloud operations, automation and platform reliability, supported by senior cloud engineers, modern tooling and real ownership.

What you will do :

• Provide L2–L3 support for Azure cloud, hybrid infrastructure and platform incidents
• Operate and monitor Azure environments with a focus on stability, security and scalability
• Take end-to-end ownership of incidents, including troubleshooting and root cause analysis
• Contribute to automation and Infrastructure as Code initiatives
• Apply cloud security and governance best practices
• Collaborate closely with senior engineers and support L1/L2 colleagues

What success looks like :

• Fewer recurring incidents through solid root cause analysis
• Faster incident resolution and improved observability
• Practical automation that reduces manual effort
• Steady growth towards a full Level 3 Cloud Engineer scope

You bring

• ~5 years of experience in cloud, infrastructure or IT operations
• Hands-on experience with Microsoft Azure (Entra ID, VMs, networking, storage)
• Good knowledge of Windows Server, Active Directory, networking & security fundamentals
• Experience with Citrix Workspace / Virtual Apps & Desktops
• Experience in an ITIL / ITSM-driven environment
• PowerShell scripting experience or strong motivation to develop it
• Fluent English (working language)

Nice to have

• Infrastructure as Code (ARM, Bicep, Terraform)
• AKS / containers
• CI/CD pipelines
• Azure security practices
• FinOps exposure
• Observability tooling

• International group, strong technical team, fast decision making
• Learn by doing, with trust and support
• 39h/week, flexible hours, 30 days holiday
• We offer a competitive salary package including mobility budget, meal vouchers, eco-cheques, and full group and hospitalization insurance.
• And most of all: we live our values: integrity, open-mindedness, accountability, and passion. Every day.

International leader in ground support equipment services, providing maintenance, ramp assistance, and fleet management solutions to the aviation industry. The company operates in a fast-paced, technical environment with a strong focus on reliability, operational excellence, and continuous improvement.

Do you think we could be a match? We look forward to meeting you.

If you’re motivated to grow, enjoy solving complex technical challenges, and want to build your cloud expertise in a supportive, expert-driven environment: we’d love to hear from you!

We encourage you to apply even if you don’t meet every requirement.