As a Support Engineer, you will be part of the “Site and OLO Management” team within the Network Infrastructuredepartment of our client. In this role, you play an essential part in the daily management of access resources and external services. You ensure smooth administrative and operational handling of all requests and actively collaborate with internal and external stakeholders.

Main Responsibilities

  • Registering, following up, and processing requests for external access and contracting.
  • Monitoring the progress of requests and escalating in case of delays or uncertainties.
  • Actively communicating with internal and external stakeholders to ensure smooth processes.
  • Performing semi-annual audits of access lists and ensuring their accuracy.
  • Ordering standard services from contracted external suppliers.
  • Updating network and service data in internal systems.
  • Processing and verifying invoices from external parties.
  • Creating and managing user authorizations via the access management platform.
  • Supporting colleagues in executing standard processes and resolving access-related issues.

Requirements

For this role, we are looking for a structured, communicative, and technically oriented team player with strong administrative skills. You are able to set priorities independently and work accurately within established procedures.

You bring:

  • A bachelor’s degree or equivalent level through experience.
  • Experience in an administrative role, ideally with a background as a Field Engineer.
  • Fluent knowledge of Dutch, French, and English (spoken and written).
  • Customer-oriented mindset and proactive working attitude.
  • Strong communication skills.
  • Technical affinity with networks, access management, or infrastructure is an asset.

What we offer

  • You start as a project consultant, where we jointly determine a fixed-term or permanent contract, tailored to your profile and ambitions.
  • A competitive gross salary complemented by an attractive package of fringe benefits.
  • A close-knit team that supports you and acts quickly when needed.
  • Personal and close follow-up, from the application process to evaluations during your projects.
  • Tailored guidance and active support in the further development of your career.
  • Training sessions and workshops to help you continue developing your skills.
  • The opportunity to get to know other consultants and exchange experiences.

Zaventem

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